Shop Service Planner - Heavy Duty or Auto Mechanic

London, ON 2019/10/17

Advanced Industrial or Manufacturing / Manufacturing / Other Manufacturing , Automotive , Maintenance

Job Title:

Auto or Heavy Duty Equipment Mechanic - Service Planner


• 421A, 425A, Class A Mechanic, or equivalent license required

Job Summary:

Our client is seeking a Lead Mechanic/Service Supervisor to join their team in London, Ontario.

Job Duties:

  • Actively schedule several mechanics and prioritize repair of a fleet of heavy equipment, trucks, and autos

  • Work closely with several managers to schedule workload and optimize productivity in mechanic service operations in auto mechanic/heavy equipment shop

  • Act as primary contact to internal staff and equipment/auto-parts vendors with regard to technical mechanical and service-related issues

  • Work with mechanics to source and track new and used parts for mechanical repairs

  • Act on all incoming calls and effectively conduct follow-ups during and after job completion

  • Review relevant information to provide team members with repair timelines as required

  • Update and manage Service Schedule in a timely and accurate fashion and assist in opening work orders as required

  • Review machines for active service letters prior to recommending additional repair opportunities

  • Determine warranty coverage of relative equipment; assist with warranty processing as needed

  • Coordinate all equipment repair activities with team members Qualifications:


  • Post-secondary education in a technical or mechanical program

  • Minimum 5 years equivalent experience and proven technical knowledge in the heavy equipment or truck repair & maintenance industry

  • Self-directed with high level planning, scheduling and attention to detail and consistent follow up

  • Solid analytical, problem solving, organizational and negotiation skills

  • Commitment to deliver internal and external customer service excellence continuously with a sense of urgency

  • Superior communication, interpersonal and organizational skills to interact with all levels of cross-functional teams

  • Ability to effectively achieve results in a fast-paced and demanding environment with multiple and competing priorities


Apply for This Job

Enter your Candidate ID and Email to Auto Fill Form and Make Changes to Job Alerts and Newsletter

Enter your Candidate ID and Email to auto fill this form

Skip Upload Resume/File if you have already applied to a job or registered as a candidate.